Terms & Conditions
Article 1 – General These Terms and Conditions apply to every use of the www.le-olive.com website. Also on all offers, quotes and agreements that come about between you and Le Olive.
Article 2 – Offers 2.1 All offers on the Website are without obligation, unless explicitly stated otherwise. Offers do not automatically apply to repeat orders. 2.2 Le Olive cannot be held to its offers if you could reasonably have understood that the offer contains an obvious mistake or error. 2.3 The prices stated on the Website include VAT. A contribution to the shipping costs is stated separately to you prior to the time of ordering. This contribution can depend on the order size. The contribution to the shipping costs is not refunded on a return.
Article 3 – Information 3.1 You must ensure that your details, including but not limited to, e-mail address, address details and bank account number, are complete, correct and current. You also guarantee that you are legally authorized to use the Website in any way. 3.2 Le Olive guarantees that all your data will be treated with the greatest possible care and that this data will not be passed on, resold or made available to third parties in any other way without your prior consent. 3.3 Le Olive will process and record your data in its file in order to be able to fulfill its obligations arising from the agreement it has concluded with you and / or to process your application. In addition, your e-mail address can be used to notify you of certain products and services that may be attractive to you, unless you have not given your permission.
Article 4 – Formation of the agreement 4.1 The agreement is established by the receipt of your order by Le Olive. 4.2 Changing an agreement is only possible if this has been explicitly accepted by Le Olive. Personalized items can not be returned
Article 5 – Delivery 5.1 The order will be delivered to your home, unless you have indicated on the Website that the order must be delivered to a different delivery address. All orders are offered for delivery within 3 working days of receipt of payment in the Netherlands. If technical malfunctions occur, then there is force majeure and the order will be offered for delivery as soon as possible. Le Olive will keep you informed of this by telephone or e-mail. Should it occur that one item is temporarily out of stock, you will be notified within 2 working days. 5.2 You are obliged to purchase the purchased products at the time that they are made available to you. 5.3 If you refuse the purchase or are negligent in providing information or instructions necessary for delivery, the products intended for delivery will be stored at your risk and expense. 5.4 If you have provided a wrong address for delivery, the extra shipping costs are for your account. 5.5 The product must be delivered to the consumer no later than 30 days after ordering. If this does not happen, the consumer can immediately cancel the purchase. This does not apply if the parties have agreed a different delivery period. For this you need to send an e-mail or letter to Le Olive. Any payments will in that case be returned to you within 14 days after the notification.
Article 6 – Risk during transport During the transport of the products, Le Olive will bear the risk for shipments with track & trace in the event of damage, theft or loss of the products. This risk will pass to you at the time of delivery of the products. We bear no risk at the time of returns of shipments.
Article 7 – Cooling off period 7.1 You are entitled to dissolve the agreement within 14 days of receiving the product without giving a reason. Le Olive will then return the purchase amount within 14 days of receiving the returned product, provided that the product concerned is undamaged, not worn, washed or otherwise clearly used or modified and provided with the original packaging and labels. 7.2 The costs of returning / exchanging the product concerned are for your own account.
Article 8 – Guarantees 8.1 Le Olive guarantees that the products to be delivered meet the specifications stated on the website. 8.2 You must inspect the product delivered at the time of delivery, but in any case within the shortest possible time. In doing so, you should investigate whether the quality and quantity of the delivered goods correspond to what has been agreed, or at least meets the requirements that apply in normal (trade) traffic. 8.3 If it appears within 7 days after delivery that the products do not meet the specifications stated on the Website, Le Olive will ensure that the amount paid by you will be returned within days 14 of receipt of the products. You can also, by your own choice, request Le Olive to replace or repair the product concerned. 8.4 After the expiration of the the guarantee period referred to in Article 8.3, Le Olive is entitled to charge all costs for repair or replacement, including administration, shipping and call-out costs. 8.5 The in this The guarantee mentioned in this article is void if the defect has arisen as a result of improper or improper use or if, without written permission from Le Olive, you or third parties have made changes or have attempted to make changes to the product concerned or have used it for purposes for which the product is not intended.
Article 9 – Retention of title Le Olive remains the sole owner of the product delivered until the purchase price has been paid in full.
Article 10 – Payment 10.1 During the conclusion of the agreement you determine how the payment will be made. 10.2 After an order you will immediately receive a confirmation by e-mail with the order overview and the total costs, including shipping costs. Every order will only be delivered after payment. You can pay via electronic banking, iDEAL, or via bank transfer.
Article 11 – Intellectual Property Rights
11.1 The (intellectual property) rights with regard to the Website, including the rights to the texts, images, design, data files, photos and other (still and / or moving) image material, formats, software, brands (including domain names) and other materials are held by Le Olive, its licensors, the manufacturers of the products concerned and / or third parties to whom Le Olive is not affiliated. 11.2 All rights reserved. It is not permitted to copy and / or distribute information that comes from the website of Le Olive without prior written permission in any form. Visitors and / or users of the website cannot derive any rights from the information provided. The text or graphic representations on this website may not be reproduced and / or made public in whole or in part by print, photocopy, fax, retyping, storage in an automated data file or otherwise, whichever is applicable to the full or partial processing. 11.3 In addition, you may not make any changes to the delivered products, unless the nature of the delivered items dictates otherwise or if it has been agreed otherwise in writing.
Article 12 – Liability 12.1 If products supplied by Le Olive are defective, the liability of Le Olive towards you is limited to what is stated in these General Terms and Conditions under Article 8 (Guarantees) is regulated. 12.2 The liability of Le Olive for direct or indirect damage is in any case always limited to an amount equal to the purchase price of the defective product, unless the damage is due to intent and / or gross negligence, or improper or improper use. by yourself. 12.3 Le Olive hereby excludes any liability for any damage, direct and / or indirect, arising in any way from and / or arising from the inability to use the Website, the fact that certain information on the Website is incorrect, incomplete or not is up-to-date and the unlawful use of Le Olive’s systems, including the Website, by a third party. 12.4 Various programs, stars and magazines are mentioned on the Website. You must realize that Le Olive is an independent party. Le Olive is in no way, commercially or otherwise, affiliated with these programs, stars and / or magazines. Le Olive has no control whatsoever over the content of these programs and magazines or the behavior of the stars and can therefore not be held liable for this. 12.5 The limitations of liability for direct and / or indirect damage included in these General Terms and Conditions do not apply if the damage is due to intent or gross negligence of Le Olive or its subordinates.
Article 13 – Force majeure The parties are not obliged to fulfill any obligation if they are prevented from doing so due to a circumstance that is not due to their fault, and is not for their account under the law, legal act or generally accepted views.
Article 14 – References The Website may contain references (for example by means of a hyperlink, banner or button) to the websites of third parties. Le Olive has no control over these websites. Le Olive is not responsible for the content of these websites.
Article 15 – Miscellaneous
15.1 Any deviations from these General Terms and Conditions can only be agreed in writing. No rights can be derived from such deviations with regard to legal relationships entered into later. 15.2 The administration of Le Olive applies, subject to proof to the contrary, as proof of the requests and / or orders you have made. You acknowledge that electronic communication can serve as proof. 15.3 Le Olive is entitled to transfer the rights and obligations from the agreement with you to a third party by a single notification. 15.4 If and insofar as any provision of the General Terms and Conditions is declared void or is annulled, the other provisions of these General Terms and Conditions will remain in full force. Le Olive will then adopt a new provision to replace the invalid / voided provision, whereby the scope of the invalid / voided provision will be taken into account as much as possible.
Article 16 – Applicable law and competent court Dutch law applies to these Terms and Conditions. All possible disputes are submitted to the competent court. These General Terms and Conditions can be amended by Le Olive at any time.